Terms and conditions

Terms & Conditions

Effective Date: June 26, 2026

Welcome to Muslimah of Queen. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website.

2. Products

Muslimah of Queen offers premium-quality Islamic clothing, including:

Borkha

Abaya

Khimar

Hijab

Modest Fashion Accessories

We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color may occur due to different screen settings.

3. Pricing

All prices displayed on our website are in Bangladeshi Taka (BDT) unless otherwise stated. Prices may change without prior notice.

4. Orders

Orders are subject to product availability.

We reserve the right to cancel or refuse any order if fraudulent activity is suspected.

Customers must provide accurate shipping and contact information.

5. Payment

We accept secure payment methods available on our website, including:

Cash on Delivery (where available)

Mobile Banking

Bank Transfer

Online Payment Gateway

Orders will only be processed after successful payment verification where applicable.

6. Shipping & Delivery

Delivery times may vary depending on your location.

Estimated delivery:

Inside Dhaka: 1–3 Business Days

Outside Dhaka: 2–5 Business Days

Unexpected delays due to weather, courier issues, or public holidays may occur.

7. Returns & Exchanges

Customers may request a return or exchange if:

The product is damaged.

The wrong item is delivered.

The item has a manufacturing defect.

Returned items must:

Be unused.

Include original tags.

Be returned in original packaging.

Returns based on personal preference may not be accepted unless specified in our Return Policy.

8. Intellectual Property

All website content including:

Logos

Images

Product Photos

Text

Graphics

Design Elements

are the exclusive property of Muslimah of Queen and may not be copied or used without written permission.

9. User Conduct

You agree not to:

Submit false information.

Attempt unauthorized access.

Upload malicious software.

Misuse our website.

10. Privacy

Your personal information is handled according to our Privacy Policy. We never sell customer information to third parties.

11. Limitation of Liability

Muslimah of Queen shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updated versions will be posted on this page.

13. Governing Law

These Terms & Conditions are governed by the laws of the People's Republic of Bangladesh.